Dear Ecommerce brand owner, here is why your DMs is a Mess, your customers are avoiding your DMs and what you can do about it.
Keep reading.
Recently, I saw this Instagram Ad below but refused to click to chat on WhatsApp
Because I know how long it takes these vendors to respond.
Their dm will be a mess, no price description, so I scrolled through the comments to get the price and this is what I saw
Dear e-commerce brand, why are you still asking potential customers on Instagram to send you a dm in 2024?
Why not invest in ManyChat comment to Dm automation?
If you are not sending traffic to your website but selling in dm, ManyChat should be your friend.
7 years ago, an ecommerce brand owner that sold yam pounder machine approached me to run a Facebook advert for him.
I recommended ManyChat’s comment to DM Automation.
He gave me the list of his distributors contact information – name, phone, location.
I compiled the distributors contact and created the Facebook messenger automation workflow inside ManyChat.
We set up the video advert, for every single comment, Manychat sent them a DM asking for their location.
As they typed the location e.g. Lagos, Ibadan etc., the person will get an instant message with the distributors contact details in that state.
Do you see the funnel flow?
From video ad comment like “I’m interested” to Facebook Messenger to phone call to Purchase.
Soft life!
This was 7 years ago! 2017 to be precise.
Now we are in 2024. Yet I’m still seeing vendors asking buyers to send a DM?!
Even if you want to hide your price.
At least Automate the comment to DM sales process.
Send your money on errand.
Marketing Automation Tools prevents your leads from turning cold.
It helps your sales rep to focus on sales and not hanging price in the DM.
Let Manychat sell for you 24/7.
Prospects don’t have to wait for your customer service team to be available during office hours to attend to them.
Need advice on what, where and how to automate your marketing and sales process?
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